Mercedes-Benz

Online Servicing Tools

My Van Service

My Van Service

Streamline your van’s servicing with My Van Service.

Book your van’s next service using our new, improved online booking tool and maximise efficiency – it’s all part of the service.

Control at your fingertips

  • 24/7 access to our workshop’s live booking system from your desktop or mobile device
  • Book servicing, repairs, MOTs and diagnostics in seconds
  • Access tailored offers and bespoke labour, oil and parts rates for your business

Choose from 5 service options to keep your business moving

  • Drop and Go - We’ll call you when your van’s ready to collect
  • Overnight - Drop your van off at the end of the day, collect it the next morning
  • We collect - We pick your van up and return it once serviced
  • Don’t stop - Request a replacement van and keep moving
  • Express - While you wait (between 1 and 3 hours)

Electronic Service Sheet

Find out what should be included in your next service

Answer four very simple questions and the Mercedes-Benz Electronic Service Sheet Lite will let you know what should be included in your next service, with information on all the parts required.

Digital Service Book

Store your service history securely online

Our Digital Service Book replaces the conventional maintenance book and allows all Mercedes-Benz Vans Dealers to accurately and securely document the details of your van’s service and access its service history, anywhere in the world. If you wish to view your vehicle’s service history contact us.

Qualifying models

  • Citan (415): Since launch
  • Sprinter (906): Since October 2012 Production
  • Vito (639): Since October 2012 Production